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Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Our customer support is available monday to friday: 8am-8:30pm.Average answer time: 24h
Yes, we ship to every country that has a postal service. Enjoy the happiness of our shoes and jersey’s in any part of the world!
Our shipping can take anywhere from 5-30 days to get fully shipped depending on where you live and the shipping you paid for at checkout. Keep in mind, there will always be a 4-7 day processing time before your order get’s shipped, regradless of if you paid for shipping. This means you’ll get your tracking number in that alloted time. An additional 5-23 days of waiting is done after that, this depends on the shipping option you’ve selected.
Email info@jerseyelites.com for any questions about your order, we’ll get back to you within 24 hours.
After the mention 4-7 day processing time for your order, you’ll rceieve a “tracking” number. This is so you know where your package is. You can track your order using 17track.net
We are confident in the quality of our product, however if you have any qualms email info@jerseyelites.com. We do not accept returns however if requested before 7 days after delivery, we may issue you a refund or store credit. Keep in mind, if your order has been SHIPPED and you have your tracking number, we will not accept a refund request. Only after order has been delivered and you send proof of incorrect sizing/any mistake, may we issue you a refund or store credit
no chat gpt on this one